Michael Godfrey

Hi Laura.

Thanks for making contact.

Thanks for your help in booking the courses we played. Everything was spot on and I would have no hesitation in recommending your service. All the four tee times were honored and the courses at Rhoda, La Finca and Alamo were superb.

I was however going to email you about the state of Villamartin. To say we were disappointed with the state of the course is an understatement. The course itself was in a dreadful condition. there were contractors vehicles on the course, the walks between tee and green and parts of the course were dangerous, all the tee markers were grouped together at the very front of all the tees and in some cases on the ladies. To negotiate the course in it's present condition was a health hazard.

I have played at Villamartin many times and was looking forward to showing it to the friends I took with me but unfortunately it turned into a bit of an anticlimax to say the least.

When we came off the course I expressed my disappointment to the lady in the booking kiosk and asked if I could speak to the manager. I wished to express to him.

a) My disappointment that I hadn't been advised that we would be playing a short course.

b) That we were not advised prior to play that there was so much work going on and the course was in such a poor and dangerous condition.

In addition I was going to ask if he thought some kind of consideration was in order. i.e. a voucher for a courtesy round at a future date when the course could be considered 'fit to play'.

She said she would contact him and I advised her that we would be having a drink in the 'pool' area. She said she would send him to me. After he hadn't had the courtesy to show up after three quarters of an hour I spoke to her again and got the impression from her that he had been advised that I wished to see him but didn't seam interested. I advised her that I would contact my booking agent and recommend to them that they don't book clients onto Villamartin until they had dramatically improved the course. She didn't seem bothered. I know it had rained a lot and that work has to be done on golf courses, it's just that we should have been made aware before we played.

Anyway, that's my moaning done. Please don't take any of the above as personal criticism. You did your part superbly and and as I said I wouldn't hesitate to recommend your services. Just don't lose your reputation by recommending Villamartin to your clients until you are sure all the work is finished and it is back to its former condition.

By the way. You were right about Campamore. I took my friends to see it and the course was actually closed !

Regards.

Michael Godfrey.

Paul

Laura,

on a scale of 1-10 id mark our experience at the Oliva Nova course as a 5...The good things were the fact that the course wasn't busy, it was of a standard suited to us (15 handicaps), it was nice to walk the course for once without the need for a buggy or even a trolley, the club house was good and staff friendly....the not so goods were; the course was clearly still in bad shape after the floods, the price did not represent good value and i would have expected some form of discount or offer whilst in the condition it was, there were plenty of tee-times available so we could have been offered greater choice, it was difficult to find, the first 9 holes were extremely slow and there were no marshalls making sure players were not lagging behind or not letting others play through...

would i play it again...prob not as La Sella is much better for similar price

thanks for your service - i would recommend you for bookings

regards

Paul

Dale Smith

Hi Laura

Thanks for the email. We had an absolutely awesome time! All the boys said it was the best organized and exclusive golf break they had been on. We would be very keen to receive any deals that you have going on for around the same time next year and if anything was extremely interesting between now and then we may consider another holiday? So thank you very much for all your help and advice and just mention to Andy sorry for phoning him at night to get the hotel details and restaurant details as I forgot to take them?

Once again thanks for all your help in making it a really special trip and keep us in the loop with the deals you have going on? Also if you are booking stuff over there regularly we would be interested in any Car hire deals that may be exclusive to you? We do go out to Spain quite often so let me know about that? Next year we are talking about maybe staying exclusively in a hotel for the duration and playing some different courses? We would consider another area of Spain if the price was right?
Cheers.


Dale.

Hi Laura,

Very good thanks.

The North course at La Cala was in very poor condition though.

I know that was my choice but perhaps you could pass on my comments.

Thanks.

John Horlock

Phil Rickards

Hi Laura,
Trip was a great success and all went according to plan. Thought your service was first class and will use you again for sure.

Golf courses were in good condition which is more than I can say for the standard of golf - too much San Miguel Im afraid!

Regards

Phil

Daren O'hara

great time,alenda golf course in fine condition great clubhouse only downfall time it takes to play round. las ramblas beautiful looking course, very tough but worth the experience
la marquesa is a no no badly run hundreds of people you should think of removing this course off your list, we spoke to other players there and all agreed. alltoreal is a course you shouls add to your list as it is well run and the course is in good condition and not full of brits. vilamartin is not somewhere i would rush to go back to, the round took nearly 6 hours and playin in the dark is very tough (lol),to many people and badly run,course not to bad
still it was a great time and i will be re booking in the new year and try some other courses ie la finca, la romero and others

i would like to thank all the staff at espana golf,(cheers andy for taking all my calls )hope the buisness keeps going forward and i will see u in the new year
all the best

daren o'hara

Andrew Stills

hi laura

yes we arrived back safe and the golf was good apart from the rain at las ramblas which was a shame as the course is very good.

by far the best we played was la finca (if a little difficult to find following the directions on their web site), villa martin was slightly rough in comparison as andy did warn me but on the whole it was ok.

we are hoping to go back early next year as my nephew was unable to travel this time due to him having had an operation so i will definately be booking with you again hopefully in march 2008 and possibly later in the year

regrads

andy